our privacy policy

UNHERDED takes your privacy seriously. The following information sets out our approach to safeguarding the personal information you share with us while being coached; and the personal data collected when you interact with UNHERDED digitally.

regarding coach-client confidentiality

Before you begin a coaching programme with UNHERDED Ltd., both coach and client are required to sign an agreement pertaining to the confidential nature of the coaching relationship. This includes the coach’s commitment to discretion and professional confidentiality in relation to any personal information, thoughts and opinions shared during coaching conversations. It also includes reference to UNHERDED’s policy of storing properly and securely, any notes taken during coaching sessions.

regarding this website

This privacy policy covers the collection, processing and other use of personal data under the Data Protection Act 1998 (DPA) and the General Data Protection Regulations (GDPR) in relation to the UNHERDED Coaching website at unherded.com.

Unherded’s data officer can be contacted by emailing info@unherded.com.

the personal information we collect

We will collect personal data on this website only if it is directly provided to us by you, the user, and has therefore been provided by you with your consent. This may include your name, email address and telephone number. Normally you will only provide such details if you contact us to enquire about our services.

We may hold and process personal data that you provide to us in accordance with the DPA and GDPR.

The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you. In addition, we may use the information for the following purposes:

  • To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service

  • To contact you with information about goods and services similar to those that were the subject of a previous sale to you

  • Where you have consented to receive such information, to provide information on other parties’ products or services that we feel may be of interest to you

You have the right to opt out of our processing your personal data for marketing purposes by contacting us at info@unherded.com.

We also share your name and contact information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.

security

The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site, which is carried out at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.

cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. Functional and required cookies are always used, and allow this website to be securely served to you.

Additionally, analytics and performance cookies are used on this website, but only if you have accepted their use via our cookie banner. To help us provide an optimised experience of the site, these allow us to collect information including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

We share this information with Squarespace, our website analytics provider. Squarespace also needs this data to host and run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. In order to properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact our data officer via email at info@unherded.com. Your request will be dealt with within one (1) month, notwithstanding any legal obligation that prevents us from doing so, or requires us to do so sooner.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to the United States.